Otis - Passenger Experience

Passenger Experience
Savor every journey
A richer experience in every way
We never stop perfecting the elements that make elevator journeys more fulfilling. From clear stylish destination technology and contemporary aesthetics to advanced destination management and in-car technology, we want to inspire you on the move.
Creating simplicity out of complexity
Ensuring a seamless passenger experience for vertical transportation at the dawn of the fourth industrial revolution
A whitepaper by Stephen R. Nichols
READ WHITEPAPERCompass® 360
Compass® 360 destination dispatching technology is our most advanced destination management system ever, making every journey simple, intuitive and inspiring.
Design that evokes
The interior design you choose to accent your elevator will be a key component of your building’s feel and ambiance
Rich textures, classical materials and exclusive design packages enhance the experience for every passenger, every day. With an almost unlimited design flexibility of more than 400,000 custom options, creativity knows no boundaries.

eCall™
Your elevator is here
Diverse choices and our people-first approach allow you to create your perfect system
Whether you need a low-rise, space efficient machine-roomless solution or a high speed, high rise design, we can create your next elevator.

Compass® 360
Stylish. Smart. Simple.
Now in its third generation, our advanced compass dispatching system featuring an enhanced dispatching algorithm, newly designed fixtures featuring new way-finding signage and state of the art capacitive touch technology with our new touchscreen entry devices.

Enhance your building
Modernization
Modernization brings major improvements and peace of mind
Has your elevator system lost its shine, its performance and its reliability? Instead of worrying about the expense and disruption of replacement, consider cost-effective and fuss-free modernization.